More info and FAQs: https://des.nc.gov/…/covid…/covid-19-information-individuals
Recent update to the Division of Employment Security’s COVID-19
Filing an Attached Claim on behalf of your Employees
Pandemic Unemployment Assistance
Filing Your Unemployment COVID-19
Filing Your Unemployment Application
You can apply for benefits online 24 hours a day, seven days a week!
Note: Unemployment applications are NOT filed in person in Gaston County!
If you want to apply online, you must create an “online account” to file an application for Unemployment Insurance online.
Your account also provides access to the Claimant Self-Service Portal, where you can get information about your claim at any time, such as:
- Claim status.
- Payment detail.
- Documents and determinations sent to you regarding your claim.
- Address, payment method, and tax withholding updates.
To create your online account, you will need your Social Security Number and a valid email address.
Create Your Online Account
- Select Sign Up on the DES webpage link above.
- Enter your Social Security Number twice.
- Select ‘Next.’
- You will then reach the ‘Account Creation’ page. Here you will:
- Create a user name.
- Enter your email address twice.
- Create a pin number.
- Enter your contact phone number.
- Create a password.
- Select ‘Create Account.’
- After your new account is created, an email will be sent to the email address you provided during your account creation. Select the link in the email to activate the account. The link is only valid for one hour. You can now Sign In to the website using your user name and password.
If you need personal assistance, contact the Customer Call Center at 888-737-0259
Monday through Friday, from 8 a.m. to 4:30 p.m.
During the COVID-19 pandemic, when call volumes are high: Simple unemployment application questions can be answered by calling your local NCWorks Career Center – Gaston at (704) 853-5328.
Note: During times of career center closure to the public, due to COVID-19, some career center services may be provided virtually.
- The fastest and most efficient way to file a new claim is to create an online account and file online at des.nc.gov.
- If you’re temporarily out of work or your working hours have been reduced due to COVID-19, choose ‘coronavirus’ as your reason for separation when filing your claim.
- Remember, you must complete a Weekly Certification each week to receive benefits for that week. Sign into your online account to complete your Weekly Certification. (see page 3 Q&A for additional details)
- Eligibility, the exact amount of benefits, and the duration period of those benefits cannot be determined until after you file your claim.
- After you file your claim, your last employer is given, by law, 10 days to respond to DES about your claim. No payment will be released until after this 10-day period.
- If there are no issues with a claim, individuals typically receive payment within about 14 days of filing their initial claim.
Unemployment Insurance Changes Due to COVID-19 (Coronavirus)
The North Carolina Employment Security Division is publishing instructions and guidance on the following webpage: https://des.nc.gov/need-help/covid-19-information to help you understand new changes to the state’s unemployment system, due to the current impacts of the COVID-19 coronavirus in North Carolina.
These changes were ordered by Governor Cooper on Tuesday, March 17, 2020, as outlined in his Executive Order 118.
We are working to ensure that necessary unemployment insurance benefits will be available to eligible North Carolinians affected by job loss due to the COVID-19 coronavirus disease in our state.
On this page, you will find answers and instructions:
- For people seeking to apply for unemployment insurance benefits, due to the COVID-19 situation
- For employers seeking guidance for how to navigate the new changes to the unemployment insurance system
This page will be updated frequently with new information as it becomes available, as we continue to monitor all available data and evaluate its impact on both workers and employers.
For people facing job loss due to the COVID-19 coronavirus situation, Governor Cooper’s Executive Order specifically addresses:
- Individuals who are separated from employment;
- Individuals who have had their work hours reduced,
- Individuals who are prevented from working due to a medical condition or under direct quarantine orders as a result of COVID-19.
If you’re temporarily out of work OR your working hours have been reduced due to COVID-19, file a claim for unemployment benefits online and choose one of those two separation reasons on the screen where you’ll enter and submit your claim information.
As an individual, your eligibility, exact amount of benefits, and duration period of those benefits cannot be determined until after you file and submit your claim.
Unemployment Benefits – Questions & Answers For Individuals:
Q. What if I am temporarily laid off work because business has slowed down as a result of COVID-19?
A. If you are laid off work temporarily or if your hours are reduced due to a business slowdown or a lack of demand as a result of COVID-19, you may be able to receive unemployment benefits. In order to determine eligibility, you must first apply for unemployment. If you’re temporarily out of work or working reduced hours due to COVID-19, select one of those two separation reasons when filing your claim.
Q. What if my employer goes out of business as a result of COVID-19?
A. You may be eligible for unemployment benefits if you’re laid off. If you’re out of work due to COVID-19, indicate that while filing your claim.
Q. My employer has shut down operations temporarily because an employee is sick, and we have been directed to be isolated or in quarantine as a result of COVID-19. Am I eligible for unemployment benefits?
A. If you are not receiving payment from your employer, such as paid sick leave or paid time off, you may be eligible for unemployment benefits during this time. If you are laid off work temporarily or if your hours are reduced due to a business slowdown or a lack of demand as a result of COVID-19, you may be able to receive unemployment benefits. In order to determine eligibility, you must first apply for unemployment. If you’re temporarily out of work or working reduced hours due to COVID-19, select one of those two separation reasons when filing your claim.
Q. What if I need to take time off work because I contract COVID-19?
A. The first and best option for employees who need to miss work due to illness is to use their employer-paid time off.
Q. What if I am directed by a medical professional or public health official to quarantine as a result of COVID-19, but I am not sick?
A. If your employer is not offering paid time off, you should apply for unemployment insurance. If you are laid off work temporarily or if your hours are reduced due to a business slowdown or a lack of demand as a result of COVID-19, you may be able to receive unemployment benefits. In order to determine eligibility, you must first apply for unemployment. If you’re temporarily out of work or working reduced hours due to COVID-19, please select one of those two separation reasons when filing your claim.
Q. I am a part-time employee. Am I eligible for unemployment?
A. Anyone can file for unemployment insurance. In order to determine eligibility, you must first apply for unemployment. If you’re temporarily out of work or working reduced hours due to COVID-19, please select one of those two separation reasons when filing your claim.
Q. Do I qualify for unemployment benefits if I become seriously ill and I am forced to quit my job as a result of COVID-19?
A. When filing for unemployment insurance, an employee must provide information about their decision to leave the job. In order to determine eligibility, you must first apply for unemployment.
Q. How am I supposed to meet requirements related to my existing unemployment claim if I am in isolation or quarantine as a result of COVID-19?
A. Individuals currently filing for unemployment insurance benefits who have to quarantine due to COVID-19 will be considered able and available to work as long as the individual has not removed themselves from the labor market.
Q. Must I still attend a previously scheduled in-person appointment?
A. No, please contact the unit who scheduled the appointment or our Customer Call Center for other options to complete your appointment.
Q. Do I have to search for work while filing for unemployment?
A. If you are out of work as a result of COVID-19, you do not have to conduct a work search while filing for unemployment.
The 2018 Construction Career Awareness Day / Hiring Event was a Success!
The Gaston Workforce Development Board would like to thank all employers, demonstrators, providers and other supporters of the 2018 Construction Career Awareness Day & Hiring Event that was held on April 11th, 2018 from 9:00 a.m. to 2:00 p.m. at Sims Legion Park. This event welcomed over 800+ Gaston County students and 26 Employers/Providers!
Hands-on construction activities and demonstrations for Vocational High School and Middle School Students
Competitive construction trade challenges
Construction Career Booths sponsored by employers.
Summer Internship opportunities for “Top-Notch” Students
Hiring Event “Open to the Public” from 2:30pm -5pm for Company recruitments
Lunch provided by the Gaston County Workforce Development Board from Will’s Doggn’ It.
The Gaston Workforce Development Board would like to recognize the following supporters for their extra efforts in making this special event such a success!
- City of Gastonia
- Beam’s Construction
- Dellinger Electric
- Gastonia Plumbing & Heating
- Carolinas AGC
- Stanley Black & Decker
- E.S Wagner
- Wayne Brothers
- Gaston Natural Resources
- John E. Jenkins Construction
- Gaston County Building Inspections
- Recore Electric
- Sundop – Choice USA
- Sam’s Club
- Charlotte Paint
- Morgan’s Bootery
- EF Lambardi
- Bill Wade Associates
- Light Source
- Cutler & Hammer – Eaton
- Satco Lighting
- Falcone Crawl Space & Structural Repair
- NC Department of Transportation
- Viking Steel Services
- Gaston County Emergency Medical Services
- Gaston County Schools
Also, the Gaston County Workforce Development Board will recognize “Top Notch” construction students by supplying them with “tools of their trade”.
SAVE THE DATE! 2018 CONSTRUCTION CAREER AWARENESS & HIRING EVENT
The Construction Industry is expected to have the strongest employment growth in North Carolina in 2018 by over 7%.
Are you Ready?
The week of April 9th-13th has been designated as NC Construction Career Awareness Week. Beam Construction will be spearheading the 2018 Construction Career Awareness / Hiring Event on Wednesday, April 11th, 2018 from 9am – 5pm at the Sims Legion Park located at 1201-1299 Dr. Martin Luther King Jr. Way, Gastonia NC. This event is in partnership with Gaston County Schools, City of Gastonia, Gaston County Economic Development and the Gaston Workforce Development Board. This event will offer hands-on-activities for over 800 Gaston County students to explore Construction Skilled Trades. During the event “top-notch” students will have the opportunity to compete with other Gaston County students to showcase their skills in each chosen construction area: Carpentry, Masonry, Electrical, and Welding. In addition, employers have the opportunity to meet with students and offer summer internships to students.
Student competitions are scheduled to begin at 9:00 am. Students from Gaston County Middle Schools will attend from 9:30 am – 11:00 am. High School Trade & Industrial students and their instructors will attend from 9:00 am – 2:00 pm. Once students leave the venue, the event will be “Open to the Public” for recruitment from 2:30 pm – 5:00 pm.
Download Flyer here.
For employers or community partners interested in participating in this event please contact Carolyn Beaver, Business Services Representative, at Carolyn.Beaver@gastongov.com or call 704-862-7637 or complete registration below.
Please share the attached information to other Construction Industry Leaders to participate in this event and “Save-the-Date” – April 11th, 2018. To complete registration for the event Today, click on link below! Registration must be completed by 03/09/2018.
We are currently working on additional sponsorships for materials, tools, etc., if you would like to provide donations.
You don’t want to miss this!
More Success Stories
Success Stories: turning dreams into reality
While best practices help businesses achieve greater goals, they often fulfill a higher purpose: helping people become more successful. Our workforce board members are proud to have helped play even a small role in helping make dreams come true for so many people from North Carolina. These are the best of best practices.
Please watch these videos on the success by our job seekers and employers participating in Workforce Development programs!!!
Jamal & NC Filtration
Jeremiah & GSM Services
Robert & Firestone Fibers & Textiles
Dixon Quick Coupling is now Hiring!
Dixon Quick Coupling is HIRING!
Apply in Person
August 24, 2017
9:00 am – 11:00 am
2:00 pm – 5:00 pm
Dixon Quick Coupling
2925 Chief Court
Dallas, NC 28034
Decca Energy – Now Hiring!
Decca Energy is hiring for Installers and Heavy equipment operators starting from $12 to $16 for a Solar Panel installation (Solar Panel Farms) project in Gastonia and Shelby. There are no fees to applicants. Some heavy equipment operators may need a class A CDL. Please see NCWorks Job Order Numbers: 10729020, 1072917, 1072841, & 10728475 at www.ncworks.gov or visit your local NCWorks Career Center.